West Virginia University Hat White w/ Mountaineer Logo

100% SATISFACTION GUARANTEE

We want our customers to be completely satisfied, which is why we accept returns or exchanges within 30 days of purchase, as long as merchandise is in new/unworn condition.

For Hats and Apparel items, this means no signs of wear, and that all tags are still attached.  Shoes should be tried on inside only and not worn outside.  All non-wearable items must show no signs of use and be in the original packaging.

CLICK HERE TO START AN EXCHANGE OR RETURN

PLEASE NOTE that we do not refund items purchased at a discount of 40% or higher.  For items discounted 40% or higher, we offer store credit or exchange only.

For questions or concerns about our return/exchange policy, or a return/exchange in progress, please email us at support@getyourhooey.com or call 1-830-885-5112.